lost something at an ikea store?-pg电子官方

did you lose something in one of our stores? all items we find are kept at our customer service desk.

how to claim your lost item

if your item has been found, we need to make sure that it belongs to you. please provide as much detail as possible when claiming your item. once we’ve made sure that the item belongs to you, you can collect it from the customer service desk at the store where you lost it. the customer service desk is by the exit in all of our stores. 


frequently asked questions

  • we will keep the items for a certain time according to the type of found items, connected to personal id and non-valuable items. in order to avoid the loss of your belongings, please go to the ikea store as soon as possible to claim the lost items.

  • you will need to come to the store to claim your item, as we need to make sure that the item belongs to you.

need help? ikea is here for you

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